1 reviews | Active since Feb 2022
Rain service down the drain
Initially this attrackts the ye due to a month to month configuration. 1st thing - DO NOT PAY WITH A CARD : you pay with your debit card, they keep the details of that card and use that next month to debit you again...... they do not tell you this front up..... 2nd thing speed is so up and down on 4G it is pretty useless. 3rd Thing customer service......takes a while to get response to a stage where you want to scream. 4th They advised that I should upgrade to 5G , I did. They sent a router and suddenly with that router and the 4g , huge success-- FOR ONE HOUR then they disconnect the 4G and I had to then insert the 5 G sim..... NO RECEPTION , after they confirmed I SOULD upgrade.
Recommendation from my side , JUST Stay away from Rain altogether. For reference should Rain management have the guts to call me , my detail on the additional info tab.
No solution but they promised to come and get their router and refund me.
They followed up with a mail and confirm that its cancelled, but no mention on the mail about the refund as per conversation.
Lets see if at least they stick to one promise with the refund, although they did mention that it can take 7 to 10 days.
I will report back on the refund in the 7 to day period or as soon as it happens.
Ref ***9.
No solution but they promised to come and get their router and refund me.
They followed up with a mail and confirm that its cancelled, but no mention on the mail about the refund as per conversation.
Lets see if at least they stick to one promise with the refund, although they did mention that it can take 7 to 10 days.
I will report back on the refund in the 7 to day period or as soon as it happens.
Ref ***9.
Refer to post on the 26th of Feb with regard to refund.
Refer to post on the 26th of Feb with regard to refund.