XK
Xolani K

1 reviews | Active since Jun 2018

05 Aug 2020, 12:59

Rain ****

I joined this network 3 or 4 months back and I never used sim due to poor network connection in Jabulani Soweto, and I had asked to check first before they issue me simcard if network connection accessible in my area, I then told them that connection is very bad in my area can they stop with deduction however Rain is still deducting to date and whenever I try to call them it goes straight to voicemail even my bank cant reverse these transaction since it appears as a card purchases not a debit order

0
Replies (2)
Rain
Rain's reply05 Aug 2020, 13:08
Official
Hi Xolani

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
XK
Xolani K's update05 Aug 2020, 13:29
Reviewer Update
Hi Fattima,

Thank you for your prompt response, I really hope this matter will be sorted by end of business today.

Kind regards

Mr X