KN
Kamo N

1 reviews | Active since Jun 2022

01 Jun 2022, 21:39

Rain SA, terrible service and response time!!!

I received my Rain 5g router yesterday(I've just joined rain), this router does not work! I moved around my entire house trying to get a "signal". I sent an email yesterday and today and I haven't gotten any response yet. Terrible customer service. I called the customer service line and I was on hold for about 30min before I hung up

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Replies (1)
Rain
Rain's reply02 Jun 2022, 08:22
Official
Hi Kamo 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.