RAIN SA - TAKE PRIDE IN THEIR PATHETIC SERVICE AND ***********, RUDE STAFF!

Rating Rain SA 1 star is giving them too much credit. Last year we went for over 3 weeks without being able to connect. It took us numerous calls, emails and a lot of screaming and shouting before someone assisted. We were promised a refund for the weeks that we couldn't connect as it was almost a month and still haven't received our refund. One of the managers said that Rain lies when they promises refunds, its just to shut the clients up.

We are now AGAIN unable to connect since Thursday, if you report the fault online it gets ignored. If you call they state they can't supply you with a reference number and they don't make notes on their system, so it cant fall back on an agent. This morning I asked for supervisor and got put through to Anthony V. who doesn't see the problem with the pathetic bad service they provide their clients and took it upon myself to stay silent on the phone and eventually put the phone down in my face when he didn't have answers for me. You people will now be hearing from my attorney, I will report you people to the National Consumer Regulator and I will also be contacting The Devi Show and Carte Blanche as there are thousands of people on social media begging for Rain to resolve their disputes and/or issues and Rain just couldn't be bothered. You people should be ashamed of the type of service you provide, only concerned about running competitions on Facebook and not concerned with the issues people are commenting with.