1 reviews | Active since Dec 2018
RAIN *****S MONEY FROM MY ACCOUNT AGAIN
How can a network provider be as dishonest as Rain is. Month after month double debiting my account, even though I gave them a clear instruction to stop the debit order, which I did not agree to in the first place. So, given the fact that all calls are recorded, and my instruction was very clear and specific, Rain, not even a month later, debits my account again. This means they are breaking the law and when confronted sending me from pillar to post. What people do not understand is that an apology is a cop-out. There would be no reason to apologize if you just did what you are supposed to do. Rain is a very dishonest company, hiding behind call centres based in India. The CEO of Rain, Brandon Leigh, with his ridiculous salary should be embarrassed beyond belief that he runs a ****.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into your billing query, and we'll be in contact soon.
Regards,
rain.
