RAIN RYMES WITH SHAME, but not with them.

ACCOUNT No. 500 76 706 For many months RAIN have been *****ING from their clients, e.g. They charge me EVERY month for 5G with a “supposed” speed of “up to 60Mbps”. But the ONLY thing that is up to, is their PATHETIC speed that’s so low, it CAN’T even be measured at times. As soon as I move from here, I will DUMP them like a bad habit, & good riddance to BAD ******* I am residing at 4 Voortrekker Rd, Boston, Cape Town, 7530, since, the 5th of October 2020. I joined Rain on the 24 March 2021 and at that time, there were ONLY 3 towers around here. There are now 12 towers and INSTEAD of the service IMPROVING it has become PATHETIC. I pay for 5G with a download speed of up to 60Mbps, but for this ENTIRE week it has varied between 2Mbps and 13Mbps. You can’t EVEN supply the speed you charge your EXISTING clients for NOW. How do you EXPECT to ATTRACT MORE clients with ALL your ads if you CAN’T cope with the ones, you SWINDLE now? At 02:00 this morning, the speed was a mere 10Mbps and at 07:00 it was 0,63Mbps. Sometimes it is so LOW/BAD that I can’t EVEN carry-out the OOKLA SPEED TEST. NOTHING has been done to IMPROVE your PATHETIC SERVICE. MANY clients have COMPLAINED a MULTITUDE of times. If the SERVICE/SPEED has NOT IMPROVED by Monday, the 22nd of April, 2024. I am lodging an OFFICIAL complaint.

Erasmus Kotze.