1 reviews | Active since Mar 2021
Rain ****** me and is hiding I don't where
I saw a rain advert that it's only R250 per month on the media, then I ordered a SIM card, but they delivered 2 SIMs. I asked the delivery guy to explain how rain network work, but the courier guy said that they only deliver they don't do any explanation because they are not trained to do that. The following day I noticed that the SIM that I inserted on my phone was working. When I checked on my rain account at the end of January it said I owe rain R549. Remember, RAIN IS NOWHERE TO BE FOUND. Until I took it to Twitter to complain about RAIN network, the guy who said his surname is Dlamini called on behalf of RAIN. He said I am charged for two SIMs but the records shows that I've never used the other SIM. He said he will talk to the management to fix it. After calling him several times because he failed to honour the dates he decided to ignore my calls. On 01/03/2021 RAIN stole R889.09 without my permission because I asked Dlamini to cancel RAIN until the problem is fixed. I don't know how to cancel it. Now I want my money back from Rain. My lawyer said I should contact ICASA.
Now I will be dealing with ICASA and the media, because the media is dying to be part of the process until the end. • Rain is hiding it's contact number. • It's email address • It's offices. I need my HARD EARNED MONEY BACK.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa
I left the older ticket at home in Durban, now I'm in Johannesburg. Here is the new ticket.
TicketTicket no: ***
I have also requested the:-
• cancellation of both SIMs.
• to be refunded ASAP.
I left the older ticket at home in Durban, now I'm in Johannesburg. Here is the new ticket.
TicketTicket no: ***
I have also requested the:-
• cancellation of both SIMs.
• to be refunded ASAP.
Last week Thursday, 04/03/2021, I requested the termination of service from rain network and to refund me. It was confirmed that they will terminate the service and that they will contact me within 24 hours from Thursday. They also confirmed that they are working on the weekends, but until today I've never had any explanation from them.
This is so annoying.
Last week Thursday, 04/03/2021, I requested the termination of service from rain network and to refund me. It was confirmed that they will terminate the service and that they will contact me within 24 hours from Thursday. They also confirmed that they are working on the weekends, but until today I've never had any explanation from them.
This is so annoying.
I'm still ignored, still waiting for the action and response.
Regards
Thembelani Ngubane
I'm still ignored, still waiting for the action and response.
Regards
Thembelani Ngubane
