LG
Leigh G

1 reviews | Active since Jul 2020

03 Jan 2023, 19:25

Rain RICA Nightmare

I cannot truly review Rain as the online activation process for RICA, which is the only way seemingly available if you obtain a SIM card from Clicks, is virtually impossible to complete. Therefore I am unable to make use of the service I have paid for. Contacting support is a futile exercise as they offer to email instructions already available online and inform you that many people have complained about the process yet do not offer a solution.

A process which is supposed to take a few minutes took 4 hours without a successful outcome as yet.

0
Replies (2)
Rain
Rain's reply03 Jan 2023, 19:54
Official
Hi Leigh.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
LG
Leigh G's update04 Jan 2023, 09:06
Reviewer Update
I understand exactly what you have stated in both replies. You do not seem to understand what I am trying to say. The link smsed does not work anymore, nor does it work to try RICA directly from your website as described above so I am unable to upload any document at all.