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JM
Jabulile M

1 reviews | Active since Oct 2016

07 Oct 2025, 10:22

Rain refusing to reimbur*****t and cancel the subscription

I have asked for a refund and cancelation of the subscription from the 27.09.2025 after many months of complaints and no assistance from from Rain. They had refused to fix my network now they are refusing to cancel and reimburse me my hard earned money

0
Replies (5)
Rain
Rain's reply07 Oct 2025, 10:27
Official
Hi Jabulile 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
JM
Jabulile M's update07 Oct 2025, 10:51
Reviewer Update
May you please refund my money Rain is a month to month subscription so you deduct R818.00 this month which I am stating that I won't be using your services hence im requesting a refund for the money you deducted for October i have already paid for the new wifi what will you use my money for since you will not be providing a service. Please refund my money!!!
JM
Jabulile M's update07 Oct 2025, 13:12
Reviewer Update
So why does your sms indicate that there will be a deduction end of October?
JM
Jabulile M's update07 Oct 2025, 13:54
Reviewer Update
Thank you
Rain
Rain's reply07 Oct 2025, 16:34
Official
Hi Jabulile 

Thank you for the prompt response, we are glad we could assist 

Regards 
Rain