TZ
Thishiwe Z

1 reviews | Active since Feb 2026

06 Feb 2026, 13:24

Rain refusing to issue ITC!

Rain is refusing to give me an ITC number and blacklist and insurance needs this to approve my claim on a ****** device! This is ridiculous!!!!

0
Replies (3)
Rain
Rain's reply06 Feb 2026, 18:04
Official
Hi Revini

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

Best regards,

Rain
Rain's reply06 Feb 2026, 18:22
Official
Hi Thishiwe,

Thank you for taking our call. We spoke to Mandisa and she did say she received a letter from us and the insurance was not able to accept that for the claim.

I advised her that the letter may be the same letter I would be requesting. I will make sure of the details in the letter and advise her on Monday.


Thank you. 

rain.

Best regards,

Rain
Rain's reply09 Feb 2026, 17:10
Official
Hi Thishiwe,

We tried calling Mandisa to no avail.

Kindly note the letter she was sent is the only letter we have, we do not have an ITC number as our plans are not contracts.


Thank you. 
rain.

Best regards,