rain refuses to close my account.

Rain company is really an ********* company, I requested the account to be closed last year , I paid the outstanding funds and now monies keep on being added. I spoke to several agents who promised to close the account to date monies keep on being added. You took me to your collector who kept bombarding me with emails and I paid. refer to review on 17 February 2024 and may you kindly retrieve the recording between me and your agent on the 20th February and the 21st of the same month. I don't get why a subscription is added when I requested cancellation in October 2023. to get the correct service must we start a #tag on Twitter cause honestly I am emotionally exhausted from addressing the same issue. the device has not been plugged in since February 2023 its over a year not in use and five months since I requested cancellation. Can your company Nu Debt please stop emailing?.