JM
Jane M

1 reviews | Active since May 2024

08 May 2024, 09:16

Rain refuse to Refund my money that they took *******

I canceled my service with rain on the 27 March and they are still deducting my account even today. I do not recommend rain to anyone because when you have to cancel your account they come up with stories and they are ****s and *******. I have spoken to different consultants since then and they are so *********** and they all deserve to be fired because they do not even know what they are doing. Now I am fighting for my refund and they do not want to refund me,

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Replies (1)
Rain
Rain's reply08 May 2024, 09:21
Official
Hi Jane Matentji,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.