KP
Keegan P

1 reviews | Active since Mar 2023

14 Mar 2023, 13:52

RAIN - REFUND- WAHEED CARRIM

Worse Service from Rain being dealing with this from Jan2023 requesting for my services to be cancelled spoke to many call centre agents confirmed it has been cancelled in Feb they Double Debit my Account lodged a dispute with them spoke to a Manager Waheed Carrim confirmed with me it will be done nothing thus far no refund being sending numerous emails nobody is contacting me back Waheed Carrim does not know what is Customer Service!

0
Replies (17)
Rain
Rain's reply14 Mar 2023, 14:13
Official
Hi Keegan.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
KP
Keegan P's update14 Mar 2023, 16:59
Reviewer Update
This unacceptable! I given tbis before! I want the amount of a R1000 refunded immediately! As discussed with Waheed CarrimStandard Bank;Account Name:Keegan PaulAccount Number:***Branch Code:051001
KP
Keegan P's update14 Mar 2023, 17:36
Reviewer Update
Again contacted your Call centre advising I must wait 7 to 10 Day Bull****. I want payment done immediately past 10 Day Window Period
KP
Keegan P's update14 Mar 2023, 17:41
Reviewer Update
Again contacted your Call centre advising I must wait 7 to 10 Day Bull****. I want payment done immediately past 10 Day Window Period
KP
Keegan P's update14 Mar 2023, 17:56
Reviewer Update
I want a Senior Manager to contact me urgently
KP
Keegan P's update14 Mar 2023, 19:03
Reviewer Update
Regarding the history of this Complaint couldn't somebody not explain me this?Collect tomorrow I want my funds into my Banking Account with immediate effect
KP
Keegan P's update14 Mar 2023, 19:07
Reviewer Update
Regarding the history of this Complaint couldn't somebody not explain me this?Collect tomorrow I want my funds into my Banking Account with immediate effect
KP
Keegan P's update14 Mar 2023, 19:25
Reviewer Update
Invoice had my Address! 11 KC Manor Complex Swempie Crescent Liefde en Vrede 2190.
KP
Keegan P's update16 Mar 2023, 16:37
Reviewer Update
Received confirmed Router has been collected from CCD courier process my refund with immediate effect
KP
Keegan P's update17 Mar 2023, 11:31
Reviewer Update
Rain,Any feedback on my refund?
KP
Keegan P's update20 Mar 2023, 11:29
Reviewer Update
Please can someone help me to close this off Permanently! Device was picked up on Friday.
Received a response from Rain to email *** and *** for my Banking Details which I continuously provide till now no refund I received over the 10 Day refund period! WORSE SERVICE FROM RAIN I WANT MY REFUND DONE IMMEDIATELY!!!!
KP
Keegan P's update20 Mar 2023, 17:51
Reviewer Update
17:50, Please urgently advise still no credit into my account ?
KP
Keegan P's update20 Mar 2023, 18:49
Reviewer Update
Please note I received notifications what credit is made into my account and nothing has been credited, Check on your side and confirm
KP
Keegan P's update21 Mar 2023, 06:58
Reviewer Update
I need someone Senior to contact me immediately no credit in my Account! Pathetic Service from Rain
KP
Keegan P's update22 Mar 2023, 07:02
Reviewer Update
Urgently, Can someone contact me from Rain still no credit into my account past the flippin 10 Day waiting period Bradley and Jesse from Rain has not responded to my refund! I want my refund today!
KP
Keegan P's update22 Mar 2023, 14:07
Reviewer Update
Please note only one amount was refunded what about the other amount of R529 ? I need this done urgently because
KP
Keegan P's update23 Mar 2023, 06:58
Reviewer Update
Rain what is happening with my outstanding refund of R529? You only refunded one amount!