SP
Shimmy P

1 reviews | Active since Dec 2020

02 Jan 2025, 15:23

Rain refund ****

Rain debited double from account both in November and December I tried following their route of claims but all you get is that consultants will reach out to you and it’s all lies

0
Replies (4)
Rain
Rain's reply02 Jan 2025, 16:12
Official
Hi Shimmy,

Thank you for bringing you billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
SP
Shimmy P's update02 Jan 2025, 17:02
Reviewer Update
I meant to say in October the same amount was debited and you can’t say it was for November because it was cancelled on the 30/11/2024 like you said
SP
Shimmy P's update03 Jan 2025, 13:26
Reviewer Update
I did and I still don’t agree why on December you debited double
SP
Shimmy P's update04 Jan 2025, 17:06
Reviewer Update
So are saying that on October I was paying for November before cancellation yet on September I paid 625?