LJ
Lisa J
1 reviews | Active since Mar 2014
28 Jul 2020, 07:45
Rain Re-Activation
l have been struggling to get re-activated. Logged a request : *** on the 22nd July week later no assistance or feedback from Rain. Rain customer service is pathetic. lts so diffucult to refer someone to signup for this service.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
28 Jul 2020, 08:29Hi Lisa
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply28 Jul 2020, 08:29
Official
Hi Lisa
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
LJ
Lisa J's updateReviewer Update
28 Jul 2020, 08:40Hi Yeoline
Thank you for the feedback. What makes this whole useage of Rain data worse is l am constantly struggling with connectivity. In June l decided not to pay in the bal owing on my acc coz the connection at my place kept on dropping and dropping.
l have been informed Rain has sorted this out by one of my neighbours and l am yet to see hence thw request for the activation. l havent been a happy customer with Rain at all. I hope ur agents will call me soon coz l have been waiting for a week now. Thank you
Thank you for the feedback. What makes this whole useage of Rain data worse is l am constantly struggling with connectivity. In June l decided not to pay in the bal owing on my acc coz the connection at my place kept on dropping and dropping.
l have been informed Rain has sorted this out by one of my neighbours and l am yet to see hence thw request for the activation. l havent been a happy customer with Rain at all. I hope ur agents will call me soon coz l have been waiting for a week now. Thank you
LJ
Lisa J's update28 Jul 2020, 08:40
Reviewer Update
Hi Yeoline
Thank you for the feedback. What makes this whole useage of Rain data worse is l am constantly struggling with connectivity. In June l decided not to pay in the bal owing on my acc coz the connection at my place kept on dropping and dropping.
l have been informed Rain has sorted this out by one of my neighbours and l am yet to see hence thw request for the activation. l havent been a happy customer with Rain at all. I hope ur agents will call me soon coz l have been waiting for a week now. Thank you
Thank you for the feedback. What makes this whole useage of Rain data worse is l am constantly struggling with connectivity. In June l decided not to pay in the bal owing on my acc coz the connection at my place kept on dropping and dropping.
l have been informed Rain has sorted this out by one of my neighbours and l am yet to see hence thw request for the activation. l havent been a happy customer with Rain at all. I hope ur agents will call me soon coz l have been waiting for a week now. Thank you