1 reviews | Active since Jul 2015
RAIN- Rather cancel and move to another provider- USELESS
I would advise anyone who is considering on taking a contract with Rain to rather steer very far along with any existing clients to rather cancel and move to another provider. From the time I have had rain, I have ONLY been able to if I am even lucky utilize 20% of the little to no internet connection. To call in on three separate occasions 1. Having the phone put down on me by one of the consultants. 2. Being laughed at and having remarks made by a consultant. I have NEVER dealt with such an *********** bunch of people who feel its okay to not assist PAYING clients. Rain is very quick to debit when it comes to the monthly fee BUT 1. The service is absolutely disgusting. 2. The consultants are *********** and speak to you like you are on of their mates 3. No internet AT ALL YET every month they ensure they debit for a service they cannot and are not providing. My advise is rather pay more and not support a company “who prides themselves in customer service (An absolute joke) ”
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
I have tried to call already support twice and all your phone lines do is ring with no one answering.
Please also DO NOT try make your replies public as people must be aware of you are exploiting people. You take peoples money without providing a service
I have tried to call already support twice and all your phone lines do is ring with no one answering.
Please also DO NOT try make your replies public as people must be aware of you are exploiting people. You take peoples money without providing a service
