TP
Thersia P
1 reviews | Active since Aug 2014
17 Dec 2020, 13:37
RAIN RAIN ZERO INTERNET AND EMPTY SERVICE PROMISES
I experience 0.01 to zero internet speed last four days. Have asked for assistance from Rain more than once. Do they ever call to solve a problem? See correspondence below Hi Thersia,
We’ve received your request for help and our support team will be in touch within 24 hours - hang tight!
In the meantime, sign in and check out your handy my rain page. It puts you in control of your data. You can manage your account, track your spend, optimise your signal, switch data plans and more.
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Replies (2)
Rain's replyOfficial
17 Dec 2020, 13:57Good afternoon Thersia
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated the issue, please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated the issue, please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply17 Dec 2020, 13:57
Official
Good afternoon Thersia
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated the issue, please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far. I have escalated the issue, please be advised that one of our agents will be in contact with you to assist you.
Regards
Mosa
TP
Thersia P's updateReviewer Update
17 Dec 2020, 14:02Thank you. I await your assistance eagerly
TP
Thersia P's update17 Dec 2020, 14:02
Reviewer Update
Thank you. I await your assistance eagerly