RAIN !!RAIN !!RAIN IT IS POURING WITH HALE !!!CALL CLIENTS AND STOP BEING PUNITIVE BY DISCONNECTING SERVICES !!!

whoever owns rain must consider hiring experienced staff for their billing department ,THEIR BILLING DEPARTMENTS SUCKS!!!! always passing the buck , they don't call their clients to resolve issues , instead they disconnect and expect clients to pay full amount for the services not rendered , why would i pay r705 plus 75? it is because on the 9th oct i paid r250 which was a pro-rata amount till next payment and how do you backdate on prepaid ?????more especially on services not rendered , I have never heard of such , PLEASE GET SOMEONE TO CALL ME AS THE SERVICES HAVE BEEN DISCONNECTED AND IF IM EXPECTED TO PAY FOR THIS MONTH THAT WILL BE A REAP OFF !!!! very soon Rain will lose client based on customer service as they are not customer centric at all they know is to disconnect their services , i i have paid all in all r1055 and my services are disconnected and if I’m expected to pay double not only will that be unfair but ******* as you can’t pay for the services that where never rendered , please get someone to call me and note I will only pay on the 1st for next month and I’m currently shopping for other service providers and never in my life will I EVER recommend rain as a service provider TO ANYONE UNLESS IF YOU NEED A HEADACHE IN YOUR LIFE , RAIN BILLING IS A NIGHTMARE AND THEY ARE PUNITIVE INSTEAD OF RESOLVING QUERIES