Rain Rain Go Away Email Back Please Today!

On the 21st of July which was 11 days ago we activated our Rain Sim card, went through the process of Rica and paid R479. We pushed through with at times poor connectivity but other times it wasn't so bad and me and my wife finally decided, ***** vodacom (the ultimate internet service provider *******) we will be going with rain from here on out. Today is the 2nd of August and our internet connection has been terminated and I can only assume it has something to do with payment. Not even vodacom in its right mind would charge us R479 for internet for 11 days. I sent an email and am hoping for a positive response but if I am expected to pay R479 again if and when I do I will come back to this site and inform all who wishes to make use of the service but for now all I can say is they need to work on their billing strategy as the current one isn't working.