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Ayanda D

1 reviews | Active since Oct 2024

01 Mar 2026, 15:18

Rain, Rain go away!

Not only is Rain the most unreliable Wifi network provider I have ever used, now on top of that they want to charge me twice on my debit order.

This is my own fault. 2 more months and it's all over.

0
Replies (5)
Rain
Rain's reply01 Mar 2026, 15:29
Official
Hi Ayanda,

Thank you for bringing your complaint to our attention.

We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist. 

Regards,
rain

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Ayanda D's update02 Mar 2026, 08:08
Reviewer Update
I have just paid R1200 on my Rain account, the most useless Wifi provider I have ever used! I have had the worst experience with Rain and now you are double debiting me.

I want my money back, can someone also call me please so I can finally cancel after I have received my money back.

Why have I paid twice in one month?
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Ayanda D's update02 Mar 2026, 08:13
Reviewer Update
That is *****, I did not move the date to the 1st of March, I changed it to just the 1st of the month and then I was not able to change it back, because i thought you might want to double debit me. FIX your website it does not function properly. It should have the 1st of the month not of the next month
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Ayanda D's update03 Mar 2026, 08:56
Reviewer Update
I changed the payment date because my dates have changed on my side, i did not change the date for 1st of March I changed it for 1st of every month, your system should allow for customers to do that without being double debited. How does that make sense? Why would i want to double pay for a Wifi service that is the worst?
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Ayanda D's update04 Mar 2026, 11:29
Reviewer Update
Can I cancel my contract/ account on your website?

Now that i have paid TWICE R1200, I am 2 months ahead, i should be paying again on the 1st of May right?

When I cancel, I should have wifi an extra month, as I am ahead with payment. Please break that down for me. Thanks.