1 reviews | Active since Nov 2015
Rain Rain Again and Again
I am at my absolute limit with this so-called service. You told me the issue was identified and would be rectified that was a lie. I am still being disconnected every single day, multiple times an hour, rendering your network completely unusable. This isn't just a minor annoyance, it’s a total breakdown of the service I am paying for. I need you to stop with the empty promises and the scripts and give me one straight answer, do you actually truly have full and functional coverage in my area or am I just pouring money into a black hole for a connection that doesn’t exist? Look at my history, it’s just a endless list of complaints with zero improvement, zero resolution, just radio silence and more frustration. This is now critically impacting my work. I lose connections on urgent tasks, during video calls, while uploading critical documents. Why should anyone pay a premium for absolutely nothing? This feels like a ****. I am done with the nonsense. Confirm your coverage status immediately so I can formally cancel this pathetic subscription and take my business to a provider that actually operates with some shred of professionalism and delivers a real, functioning service. This isn't just disappointing; it’s enraging. I am paying for a utility and receiving literally nothing but stress and broken promises. Enough is enough.
We’re truly sorry to hear about your experience.
This is certainly not the level of service we aim to provide.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
We’re truly sorry to hear about your experience.
This is certainly not the level of service we aim to provide.
We're looking into your query; we will be in touch to further assist.
Regards,
rain.
