Rain. R259 per GB of data.

I've had bad internet signal / connection for the last few weeks. I logged 2 tickets with Rain and had 0 response on either ticket. After logging a hello peter complaint last week I got a very quick response saying that it would be sorted out. I got a call from a representative from Rain a few hours later who asked a few questions and got me to do a speed test which ended up being 0.1Mbps. I was told the request would be escalated to technical support and a few hours later I got an email saying that the ticket had been resolved and is now closed. I responded on that ticket saying that this is not resolved, and I've received no feedback. I checked my usage this month and all we've been able to use was 1.85 GB which works out to be R258.92 per GB. I'm not logging this to get a response or resolution to the problem. It's clear that Rain is unable to provide the service they offer. Please cancel my sim / account and ensure that I am not billed again. Trying via the client dashboard says "Changes will take effect at the end of the month, and your final bill for this SIM will be charged on 1 September 2020". I will not be paying another cent for this terrible service. Please make sure I get an email confirming this. If I get billed again I will take this further. My first ticket was logged on 3 August. Let's see if Rain has integrity