SM
Sabelo M
1 reviews | Active since Oct 2022
18 Jan 2025, 10:12
Rain queries
I have been using rain since 2020 covid times initially when I took the service it was pay as you use now they keep adding money every month even though I'm not using the service keep charging me every month on top of that I have been waiting for my Sim swap for my 2 mobile Sim cards since 2023 this is really annoying everytime I log a ticket they say they have escalated but nothing gets done I must pay for a service I'm not using how does that make sense.
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Rain's replyOfficial
18 Jan 2025, 10:42Hi Sabelo M,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply18 Jan 2025, 10:42
Official
Hi Sabelo M,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.
Thank you.
rain.