BS
Bruce S

1 reviews | Active since Jul 2020

23 Jul 2020, 19:05

RAIN ****PY SERVICE.

I would comment on the customer service from Rain , but there is none. Their customer support platform is pathetic. I waited 3 weeks for a sim card to be activated and now another 3 weeks for the email server settings. All u get is an auto response email stating that you have recieved a ticket which is as useful as ice in the artic.

I will be canceling my sim card

I rather pay the extra and go back to Telkom.

To be worse that Telkom is really bad.

So disappointing Really ****py service. You should stop false advertising on TV and all other platforms.

0
Replies (3)
Rain
Rain's reply24 Jul 2020, 10:42
Official
Hi Bruce

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

BS
Bruce S's update24 Jul 2020, 15:00
Reviewer Update
When. Hopefully before 2020.
BS
Bruce S's update24 Jul 2020, 15:01
Reviewer Update
Tour customer service makes me so mad I will never feel cold. My pressure goes up just thinking of it.