CK
Chants K
1 reviews | Active since Jan 2010
28 Oct 2022, 20:08
Rain = Putrid Service
I hve tried to update my card info for payment to go off for a week now on both my phone & laptop to no avail. Each time I try it says Peach Payments is busy processing payment & may take a few mins but nothing actually happens. So when payment is unsuccessful who will take the blame? I have previously worked under Willem Roos & it's shocking that Rain gives such P U T R I D service. If I cannot even update my payment info, I may as well as find another ISP.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
29 Oct 2022, 08:07Hi Chants.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply29 Oct 2022, 08:07
Official
Hi Chants.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
CK
Chants K's updateReviewer Update
01 Nov 2022, 13:37Super annoyed that I tried to resolve this matter timeously and ofcourse the payment didn't go through, I now had to rectify. I am seriously considering using another ISP because it cannot so difficult just to update card info when your client actually wants to pay & that too timeously. Such a shame, could've been avoided!
CK
Chants K's update01 Nov 2022, 13:37
Reviewer Update
Super annoyed that I tried to resolve this matter timeously and ofcourse the payment didn't go through, I now had to rectify. I am seriously considering using another ISP because it cannot so difficult just to update card info when your client actually wants to pay & that too timeously. Such a shame, could've been avoided!
CK
Chants K's updateReviewer Update
01 Nov 2022, 15:11Sorry but are you daft? Honestly, my previous comment already said the payment didn't go through but I rectified it 🤨 I tried for over a week and only today it worked. You should read carefully before responding - bad reflection!
CK
Chants K's update01 Nov 2022, 15:11
Reviewer Update
Sorry but are you daft? Honestly, my previous comment already said the payment didn't go through but I rectified it 🤨 I tried for over a week and only today it worked. You should read carefully before responding - bad reflection!