MD
Michael D

1 reviews | Active since Aug 2022

19 Aug 2022, 10:34

Rain / Purejoy24 ****

Purejoy24 have hacked Rain and are *********** Rain customers with a customer questionnaire **** where you can win an iPhone 3, but you pay R33 to be in the draw. This was debited from my account same day. 3 days later they (purejoy24) have now debited R414. 99 from my account. Rain sent me the questionnaire, I did not ask for it. Purejoy24 hijacked my banking details on Rains name. Rain did not protect their customer from this so are responsible. I want Rain to pay me the R 414.99 as they are responsible for this hack. I have called Rain customer service and am still waiting on them! And this is serious!!

0
Replies (2)
Rain
Rain's reply19 Aug 2022, 10:37
Official
Hi Michael 

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain.
MD
Michael D's update19 Aug 2022, 10:46
Reviewer Update
You send the same reply to everyone. When will I hear from you?