LL
Lebogang L

1 reviews | Active since Jun 2023

17 Jul 2023, 08:54

Rain promises lies

I was promised a full refund by 10 working days. I'm still waiting, 3months of waiting. Rain is not the network to use for internet connection, they promise and sell lies to clients and when one wants their monies they give you the run around

0
Replies (10)
Rain
Rain's reply17 Jul 2023, 09:23
Official
Hi Lebogang 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain

LL
Lebogang L's update17 Jul 2023, 09:27
Reviewer Update
If your ASAP takes this long, I can only imagine how your long your normal turn around times take.
LL
Lebogang L's update17 Jul 2023, 11:48
Reviewer Update
I have checked, still no funds from rain in my account
LL
Lebogang L's update17 Jul 2023, 14:25
Reviewer Update
As I wait (camp)
LL
Lebogang L's update18 Jul 2023, 09:18
Reviewer Update
11th working day and still no refund in my account, no POP in my inbox as promised either.
LL
Lebogang L's update18 Jul 2023, 10:23
Reviewer Update
POP Received but it showsa NetBank account (which is not mine) and the amount reflected is not the amount We spoke about. What utter bull is happening at Rain?
LL
Lebogang L's update18 Jul 2023, 11:10
Reviewer Update
Which account? I'm not using Nedbank I use Capitec and the amount is not the full refund, I'm supposed to get more than what is reflected
LL
Lebogang L's update19 Jul 2023, 15:56
Reviewer Update
I'm still waiting for my full refund and a response from yesterday. An I going to wait for another month to get my money? You were quick to debit my account (and provided no service), yet it takes ages for me to get my money back
LL
Lebogang L's update19 Jul 2023, 19:02
Reviewer Update
I told you I use Capitec. Not Nedbank. What name is used for this Nedbank account. I
LL
Lebogang L's update19 Jul 2023, 19:03
Reviewer Update
I will confirm my banking details with an agent not in public