JD
James D
1 reviews | Active since Oct 2021
06 Aug 2024, 15:15
rain price increase just for existing customers, not new customers, yet!
For anyone thinking of getting rain 101 which they advertise for R595, don't bother. Once you've had the service for 3-4 months they increase the price due to "inflation". They say that new customers don't pay this increase, only existing customers. Once you've been using it for a few months, they will increase it. This is very devious business practices. Getting new customers to sign up and then, SURPRISE, price increase. Inflation should affect all customers. **** this business. I'm going to look for a new ISP and cancel this ****.
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
06 Aug 2024, 15:35Hi James D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply06 Aug 2024, 15:35
Official
Hi James D.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's replyOfficial
06 Aug 2024, 15:36Hey, James D
The price increase will not affect customers who had an inflation related price update in May.
Only customers who purchased rainOne with the101 5G smart router will have a price update.
Thank you,
rain.
The price increase will not affect customers who had an inflation related price update in May.
Only customers who purchased rainOne with the101 5G smart router will have a price update.
Thank you,
rain.
Rain's reply06 Aug 2024, 15:36
Official
Hey, James D
The price increase will not affect customers who had an inflation related price update in May.
Only customers who purchased rainOne with the101 5G smart router will have a price update.
Thank you,
rain.
The price increase will not affect customers who had an inflation related price update in May.
Only customers who purchased rainOne with the101 5G smart router will have a price update.
Thank you,
rain.
JD
James D's updateReviewer Update
06 Aug 2024, 16:01SORRY, THAT'S BULL****. I SIGNED UP IN APRIL THE PRICE WAS R595, IT'S STILL R595. WHERE IS THE "INFLATION" INCREASE??? INFLATION SHOULD AFFECT EVERYONE. WHY DO EXISTING CUSTOMERS HAVE TO PAY THE INCREASE AND NOT NEW CUSTOMERS. IF THERE WAS AN INCREASE IN MAY AND ANOTHER NOW, DOES THAT MEAN THERE IS AN INCREASE EVERY 4 MONTHS??? YOU ARE ****MING CUSTOMERS WITH THE PRICE. SORRY, I'LL BE CANCELLING.
JD
James D's update06 Aug 2024, 16:01
Reviewer Update
SORRY, THAT'S BULL****. I SIGNED UP IN APRIL THE PRICE WAS R595, IT'S STILL R595. WHERE IS THE "INFLATION" INCREASE??? INFLATION SHOULD AFFECT EVERYONE. WHY DO EXISTING CUSTOMERS HAVE TO PAY THE INCREASE AND NOT NEW CUSTOMERS. IF THERE WAS AN INCREASE IN MAY AND ANOTHER NOW, DOES THAT MEAN THERE IS AN INCREASE EVERY 4 MONTHS??? YOU ARE ****MING CUSTOMERS WITH THE PRICE. SORRY, I'LL BE CANCELLING.
JD
James D's updateReviewer Update
06 Aug 2024, 17:40I have reported your company to the The National Consumer Commission.
JD
James D's update06 Aug 2024, 17:40
Reviewer Update
I have reported your company to the The National Consumer Commission.
JD
James D's updateReviewer Update
06 Aug 2024, 19:41I received a sms and an email stating I am getting a price increase. What are you talking about?
JD
James D's update06 Aug 2024, 19:41
Reviewer Update
I received a sms and an email stating I am getting a price increase. What are you talking about?
JD
James D's updateReviewer Update
06 Aug 2024, 20:34JD
James D's update06 Aug 2024, 20:34
Reviewer Update
JD
James D's updateReviewer Update
07 Aug 2024, 13:44Stick your sorry up your ****
JD
James D's update07 Aug 2024, 13:44
Reviewer Update
Stick your sorry up your ****