MM
Mohamed M
1 reviews | Active since Apr 2017
05 Jul 2022, 06:05
rain pretending to be an ISP
At rain there must be no one who knows what their job is, neither can anyone do anything useful. Their app does not work 'Oops something went wrong', does anything ever go right at rain? Customers are paying for services which are never being given; people wake-up, this is a ****!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
05 Jul 2022, 08:03Hi Mohamed
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply05 Jul 2022, 08:03
Official
Hi Mohamed
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
MM
Mohamed M's updateReviewer Update
06 Jul 2022, 06:36Advise on the nature of my query???????????
You guys are either really funny or just ********.
I have no Internet connection for days and call in every day twice, but I am being told switch off the router and unplug for at leas 15 minutes as if magically the problem will be solved. The call center agents are so useless. Then 2 resets were done, but that also did not solve the issue.
Everything should be in the tickets supposedly logged, but does snyone do their work? Worthless people who do not care about a customer. You guys are the worse when it comes to customer service and I cannot accept any apology. Just fix the problem asap.
You guys are either really funny or just ********.
I have no Internet connection for days and call in every day twice, but I am being told switch off the router and unplug for at leas 15 minutes as if magically the problem will be solved. The call center agents are so useless. Then 2 resets were done, but that also did not solve the issue.
Everything should be in the tickets supposedly logged, but does snyone do their work? Worthless people who do not care about a customer. You guys are the worse when it comes to customer service and I cannot accept any apology. Just fix the problem asap.
MM
Mohamed M's update06 Jul 2022, 06:36
Reviewer Update
Advise on the nature of my query???????????
You guys are either really funny or just ********.
I have no Internet connection for days and call in every day twice, but I am being told switch off the router and unplug for at leas 15 minutes as if magically the problem will be solved. The call center agents are so useless. Then 2 resets were done, but that also did not solve the issue.
Everything should be in the tickets supposedly logged, but does snyone do their work? Worthless people who do not care about a customer. You guys are the worse when it comes to customer service and I cannot accept any apology. Just fix the problem asap.
You guys are either really funny or just ********.
I have no Internet connection for days and call in every day twice, but I am being told switch off the router and unplug for at leas 15 minutes as if magically the problem will be solved. The call center agents are so useless. Then 2 resets were done, but that also did not solve the issue.
Everything should be in the tickets supposedly logged, but does snyone do their work? Worthless people who do not care about a customer. You guys are the worse when it comes to customer service and I cannot accept any apology. Just fix the problem asap.