LP
Lazlo P
1 reviews | Active since Dec 2018
02 Apr 2021, 10:02
Rain poor termination service
I terminated my contract with rain in January this year as I was moving to fibre and not happy with their service. I only notice now that they have been debiting my account for the past two month now with zero monthly usage.
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Replies (2)LP
Lazlo P's updateReviewer Update
02 Apr 2021, 10:51Refernce is ***
LP
Lazlo P's update02 Apr 2021, 10:51
Reviewer Update
Refernce is ***
Rain's replyOfficial
02 Apr 2021, 10:55Good morning, Lazola.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Rain's reply02 Apr 2021, 10:55
Official
Good morning, Lazola.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Regards
rain