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Cathrine V

1 reviews | Active since Sept 2016

06 Dec 2021, 18:08

Rain poor service no reception

Shocking service.. No network for 10 days. 7 calls later and still nothing. Everyone says they escalating to technicians ... no technicians to date. Who is going to resolve this. Are you going to refund my 10 days and counting of no service.

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Replies (3)
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Cathrine V's update06 Dec 2021, 20:53
Reviewer Update
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This is my son who has been on the phone with Rain and very patient. It is unacceptable that no one gets back to us and that the promise of a technician is just and excuse to get us off the call.
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Cathrine V's update07 Dec 2021, 09:51
Reviewer Update
We hav been checking an the matter is not resolved. Internet connection is poor to say the least. We have been woth Rsin since April last year an it has never been this bad.
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Cathrine V's update07 Dec 2021, 11:22
Reviewer Update
Please can someone help. We a really need this resolved immediately. The tower is not working. We gave no connection. The technician has no reached out. Can you PLEASE contact us