MM
Milani M

1 reviews | Active since Sept 2018

23 Sept 2020, 09:55

Rain: Poor service

Rain has disconnected my internet connection without any notification and I paid R479 for their unlimited plan. This has caused such an inconvenience and you struggle to get support.

Also, these past weeks the Rain service has been terrible, as a consumer I am paying for unlimited data sim per month to the value of R479 as I currently work from home due to the Covid pandemic we faced, Rain internet has constant issues, downloading speeds are ridiculously slow and the network goes down everytime.

It's extremely frustrating.

0
Replies (2)
Rain
Rain's reply28 Sept 2020, 10:50
Official
 
Hi Milani M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

MM
Milani M's update06 Oct 2020, 12:12
Reviewer Update
Hi,

So when are you planning on getting back to me?