Rain Poor Service

I’ve been a loyal Rain customer for four years, and honestly, I’m fed up. In the beginning, there were network issues that took ages to fix, but at least they were eventually resolved. Now there’s a new problem — an accounting mess that Rain clearly can’t manage.

Last month, my services were suddenly disconnected even though my account was fully up to date. Their mistake — yet it took a whole day to fix, and of course, they offered zero compensation. Typical.

This month is even worse. Rain has debited my account three separate times, even after I told them outright that their system is wrongly taking money from me. Their response? “You’ll be refunded in 7 to 10 working days.” Seriously? They take my money instantly without any issue, but when they owe me, I must wait nearly two weeks?

How is this fair? How does this make any sense? Absolutely ******* service. I’m beyond disappointed and honestly disgusted at how little they value their customers.