SM
Sikho M
1 reviews | Active since Feb 2019
10 Jan 2023, 18:30
Rain poor service
I ordered a 5G rain Sim on the 3rd and it's the 10th and it's still saying on the page qued for delivery. Now contact support won't return any of my mail. The is not even an option to cancel this order🙄😒
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Jan 2023, 18:34Hi Sikho
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply10 Jan 2023, 18:34
Official
Hi Sikho
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
SM
Sikho M's updateReviewer Update
11 Jan 2023, 11:58When is ASAP. That is the same message contact support say and they never get in touch. I have used rain since 2016 and never had issues, but know that I'm upgrading to your 5G issues arise. All I want to know is when will the device be delivered. Date?
SM
Sikho M's update11 Jan 2023, 11:58
Reviewer Update
When is ASAP. That is the same message contact support say and they never get in touch. I have used rain since 2016 and never had issues, but know that I'm upgrading to your 5G issues arise. All I want to know is when will the device be delivered. Date?
SM
Sikho M's updateReviewer Update
13 Jan 2023, 11:20This is the 3rd day since the your logistics department said the parcel is with your delivery partner and I have not received a reference number to track the whereabouts of my order. Someone is being dishonest here, as to my knowledge when a parcel enters a courier company it immediately gets a reference number but yours has been with them for 3 days and no reference number. Can you guys be professional and transparent. Today is the end of the second week and I have no knowledge as to where the parcel is. Are you guys going to bill me for the whole month since I ordered this at the beginning of the month or for half a month since know we're almost at the 15th day of the month. Honestly I'm speechless as to how this company conducts its business.
SM
Sikho M's update13 Jan 2023, 11:20
Reviewer Update
This is the 3rd day since the your logistics department said the parcel is with your delivery partner and I have not received a reference number to track the whereabouts of my order. Someone is being dishonest here, as to my knowledge when a parcel enters a courier company it immediately gets a reference number but yours has been with them for 3 days and no reference number. Can you guys be professional and transparent. Today is the end of the second week and I have no knowledge as to where the parcel is. Are you guys going to bill me for the whole month since I ordered this at the beginning of the month or for half a month since know we're almost at the 15th day of the month. Honestly I'm speechless as to how this company conducts its business.