AO
Anthony O'Brien

1 reviews | Active since Jul 2020

12 Jun 2021, 07:27

RAIN - poor service

We have used this service provider for about 6 months now having been on fibre for several years

The Rain signal has a habit of disappearing in the mornings.

Rebooting the device has no effect and one has to resort to contacting them to resolve the problem

We are situated in Bryanston Johannesburg and have a clear line of site to their tower.

Please carefully consider using this service if you intend relying on a constant connection...

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Replies (1)
AO
Anthony O'Brien's update12 Jun 2021, 07:32
Reviewer Update
Please also note that there is no contact number and their website does not easily allow you to contact them. It is well away from the obvious pages and they can usually take several hours to reply. Very disappointing. Hopefully a competitor will emerge soon.