1 reviews | Active since May 2016

16 Sept 2023, 05:00

Rain, POOR SERVICE

Terrible is the only way to describe the service. Pay for a 50mbps line. Every weekend the download speeds avg at around 0.4mbps. I have been logging calls every week for the last couple of weeks. Only to be "attended" to on avg after 6 days. By then the peoblem had kinda dissapeared and within 2 days the network issue starts again. Log a call, same story. Going in circles with no results. Will be cancelling the moment my other service provider is installed

0
Replies (1)
Rain
Rain's reply16 Sept 2023, 09:21
Official
Hi Frikkie S.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.