SD
Sanvir D

1 reviews | Active since Nov 2020

02 Nov 2020, 00:34

Rain poor service

Good day Currently experiencing extremely slow download speeds, I literally live less than half a kilometer away from the tower. Been logging tickets about this issue with no feedback. My download speeds are 0.1mbs. I'm in the 247 R479 package.

0
Replies (2)
Rain
Rain's reply02 Nov 2020, 16:13
Official
Hi Sanvir D

Trust you are well and keeping warm..

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline
SD
Sanvir D's update10 Nov 2020, 11:33
Reviewer Update
Good Day

When will I get assisted, we can' be paying R479 for 0.1mbs download speed