MO
Marizka O
1 reviews | Active since Jan 2021
04 Nov 2022, 14:12
RAIN - Poor Poor Poor Service
Horrible Horrible Service....... deduct money after cancelling the subscription. They keep on escalating the problem, speaking to numerous people every time, no one is even bothered to get back to us. Their policy is that they need to test the unit before they can submit any refunds, but after 2 months we are still waiting for the unit to be collected. Absolutely pathetic, We need this sorted!!!
Helpful (0)
Replies (7)0
Replies (7)
Rain's replyOfficial
04 Nov 2022, 14:18Hi Marizka
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply04 Nov 2022, 14:18
Official
Hi Marizka
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Marizka O's updateReviewer Update
14 Nov 2022, 11:07***
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Marizka O's update14 Nov 2022, 11:07
Reviewer Update
***
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Marizka O's updateReviewer Update
14 Nov 2022, 11:17Which courier company will be collecting and what address do you have for collection. It needs to be collected at my Fiance's (Andre van Niekerk) workplace, HC Heat Exchanger, 8 Amber Road, Elandsfontein, Germiston
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Marizka O's update14 Nov 2022, 11:17
Reviewer Update
Which courier company will be collecting and what address do you have for collection. It needs to be collected at my Fiance's (Andre van Niekerk) workplace, HC Heat Exchanger, 8 Amber Road, Elandsfontein, Germiston
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Marizka O's updateReviewer Update
14 Nov 2022, 12:58I really appreciate it, we need to ensure that collection takes place this week and that we can be refunded, This has been ongoing from the 4th of September, which I feel is unacceptable
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Marizka O's update14 Nov 2022, 12:58
Reviewer Update
I really appreciate it, we need to ensure that collection takes place this week and that we can be refunded, This has been ongoing from the 4th of September, which I feel is unacceptable
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Marizka O's updateReviewer Update
14 Nov 2022, 15:11Will definitely do
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Marizka O's update14 Nov 2022, 15:11
Reviewer Update
Will definitely do
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Marizka O's updateReviewer Update
14 Nov 2022, 15:54Many Thanks, appreciated
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Marizka O's update14 Nov 2022, 15:54
Reviewer Update
Many Thanks, appreciated
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Marizka O's updateReviewer Update
16 Nov 2022, 10:18Many Thanks for clearing that up. Much appreciated
MO
Marizka O's update16 Nov 2022, 10:18
Reviewer Update
Many Thanks for clearing that up. Much appreciated