II
Inn-paul Inn-paul

1 reviews | Active since May 2020

22 Mar 2021, 15:59

RAIN poor network coverage

I've never received such poor service from their service provider I pay every month

I've been complaining about my network coverage for the past 3 weeks hence I'm using RAIN to work from home and my query isn't resolved till today yet they are billing my account for the service they don't render

I thought rain was a way to go but now I see it's nothing but nonsense service provider ever.

0
Replies (2)
Rain
Rain's reply22 Mar 2021, 16:32
Official
Good afternoon, Inn-paul.

Kindly accept my apology for the inconvenience caused. Please note that I have escalated your ticket to a network agent for further assistance.

Kind Regards 
Mosa 

Best regards,

II
Inn-paul Inn-paul's update22 Mar 2021, 20:01
Reviewer Update
That's what has been happening all this past weeks and I find no joy with you guys I need this resolved asin like now cos I don't owe you or miss any payment, even now I'm texting you it's just poor and I never had such issues last year, what changed now.