CC
Crabbe C

1 reviews | Active since May 2023

12 Dec 2024, 09:20

Rain: Poor network and customer support

The Rain network is ia nightmare. I cannot make or receive calls most of the time. The Wifi: the least said, the better. And it seems it's not only the network that is terrible, their customer service is abysmal. They don't respond to in-app queries, emails or calls. How I wished they'd dedicate the same zeal on HelloPeter to customer support!

0
Replies (1)
Rain
Rain's reply12 Dec 2024, 09:33
Official
Hey Crabbe C,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network and mobile query and we will be in touch to assist further.

Regards,
rain.