RAIN poor customer service

We have a Rain Subscription, which is paid every month without skipping any invoices. Now all of a sudden, they keep on suspending our line and says that we are in arrears because of a payment that was skipped in February 2022. The funny part of it all is that we didn't even had Rain in Feb 22 yet. We only subscribed end of April 2022. Last week it happened and after numerous fights our service was reinstated, just to be suspended again today with the same issue. Think twice before you subscribe to Rain 5G.