AM
Austin M

1 reviews | Active since Jan 2023

06 Jan 2023, 16:57

Rain Poor Customer Service

The worst in customer service... on the day of activation they didn't mind calling me every three minutes to see if my application is successful. Since I have had it activated I can no longer reach their landline. Have been wanting to cancel for the past three months yet yo no avail have I been able to reach their customer line. Double billed twice for one month, poor connection even when you have fully paid and just no care for customers. A waste of my money and time. I still want to cancel.

0
Replies (2)
Rain
Rain's reply06 Jan 2023, 17:12
Official
 
 Hi  Austin 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
AM
Austin M's update06 Jan 2023, 17:23
Reviewer Update
I would highly appreciate it as I do not like switching networks for wifi connection, I was satisfied for the first few months but lately it hasn't been the same. Please can we get these issues sorted.