DM
Dimakatso M

1 reviews | Active since Mar 2020

25 Mar 2021, 13:56

Rain poor customer care services

Rain is continuously deducting money from my account after I asked them to deactivate it. I can't even see the option to deactivate it myself. My purchase was meant to be for one month only they extended it to a monthly deduction without my knowledge. Now I have an arrears of R542 months after I asked them to cancel my account

0
Replies (1)
Rain
Rain's reply25 Mar 2021, 14:22
Official
Good afternoon, Dimakatso.

I hope you are well today.

Kindly accept my apology for the inconvenience, Please note that an email was sent to you 17 minutes ago, kindly respond to the email for further assistance.

Kind regards 
Mosa