RAIN. Poor and unacceptable

Poor and unacceptable. We have been been paying our monthly account for "uncapped" data, but we are not getting that service from RAIN. There are always connection issues. Most of the time we are left with minimal to no signal. We tried lodging complaints but it is to no avail. How can you expect clients to pay for a service that you simply don't offer? We feel cheated and betrayed BY RAIN. Most people just opt to cancel their accounts due to the poor service. I am not willing to just let you off the hook that easily. If you charge people for a service, you must render that service. If you cannot deliver what you advertise and promise, then you must refrain from advertising and stop allowing more people to subscribe with you. Stop taking innocent people's, hard worked for money and not delivering on your promises. This is hands down the worst service we have ever experienced.