Rain - poor after service

I ordered a Rain 101 Pro Work Router on behalf of the company I am working for. Yes, the service for ordering and paying is excellent. But the invoice sent to me is on my personal name and not on the company name as requested when ordered. It is impossible to communicate with direct answers. The call centre cannot make changes on the account. I cannot download the app as you need the Sim card in the device in order to download the app - but the Sim card is in the router! I will be cancelling as the company will not allow invoices for purchases on personal names! Account number ***0 - Cell ***.

I will not recommend Rain as the after service is non exciting!!