RM
Radise M

1 reviews | Active since Jun 2013

07 Nov 2023, 11:26

Rain - Poor Admin and Bad customer service

The admin team is poor, requested a closure in Feb 2022, account still not closed and I've been billed and handed over, this is gross negligence and bad business practice.

0
Replies (2)
Rain
Rain's reply07 Nov 2023, 12:09
Official
Hi Radise Mafikoe

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. 

Thank you. rain. 
RM
Radise M's update07 Nov 2023, 13:06
Reviewer Update
Thank you, please can someone urgently contact me, I have raised complaints internally via emails on several occasions which go unanswered. I have email confirmations that the account is closed.