JZ
Jeannette Z
1 reviews | Active since Oct 2014
27 Jun 2024, 13:23
Rain please get back tgo me asap
Good day I have never had a problem with Rain but today i was obviously stupid . I wanted to upgrade to Rain101 and what i did was went on website and ordered whole new one not upgraded and R595.00 went off my account and then i also ordered another one no charges as i then pressed ugrade from my old one to rain 101 so all i wanted was to upgrade and get a new router and 2 sim cards and now i had to pay R595 with my other R999.00 please i have l;ogged lots of calls no on gets back to me
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
27 Jun 2024, 13:28Hi Jeannette,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply27 Jun 2024, 13:28
Official
Hi Jeannette,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
JZ
Jeannette Z's updateReviewer Update
03 Jul 2024, 07:39Thank you for coming back to me .
I have received the Rain101 and would like to cancel old one, please can u assist in doing that for me and how i go about it ?
So the one i want to cancel is the following :
5G for home - premium
rain mobile : ***
sim id number(iccid): *** -*** (NHTVK7)
DEVICE ID: ***
I have received the Rain101 and would like to cancel old one, please can u assist in doing that for me and how i go about it ?
So the one i want to cancel is the following :
5G for home - premium
rain mobile : ***
sim id number(iccid): *** -*** (NHTVK7)
DEVICE ID: ***
JZ
Jeannette Z's update03 Jul 2024, 07:39
Reviewer Update
Thank you for coming back to me .
I have received the Rain101 and would like to cancel old one, please can u assist in doing that for me and how i go about it ?
So the one i want to cancel is the following :
5G for home - premium
rain mobile : ***
sim id number(iccid): *** -*** (NHTVK7)
DEVICE ID: ***
I have received the Rain101 and would like to cancel old one, please can u assist in doing that for me and how i go about it ?
So the one i want to cancel is the following :
5G for home - premium
rain mobile : ***
sim id number(iccid): *** -*** (NHTVK7)
DEVICE ID: ***
JZ
Jeannette Z's updateReviewer Update
03 Jul 2024, 11:15Good day Thank you so much will you be fetching the router ?
JZ
Jeannette Z's update03 Jul 2024, 11:15
Reviewer Update
Good day Thank you so much will you be fetching the router ?
JZ
Jeannette Z's updateReviewer Update
03 Jul 2024, 13:04Thank you so much
JZ
Jeannette Z's update03 Jul 2024, 13:04
Reviewer Update
Thank you so much