RAIN PAY BACK MY MONEY!

I logged a refund request as I was billed twice for the month of March 2020. I logged numerous requests via the Rain support page. The last communication that I received was on the 22nd of June 2020 from customer agent Suhaifa Sheik who advised that my refund was finally processed and would reflect in 7-10 working days. It’s been almost two months now and I still haven’t received the refund. I am utterly disappointed with Rain’s level of service. PAY BACK MY MONEY!