RAIN Pathetic signal -

Since last night 23:00 I have been without signal in the Douglas (Northern Cape) Area. This morning I woke up without any signal. I phoned in to the Rain customer service call center and I was told that the tower got decommissioned and that they will move me to a new tower. I had signal for about 2hours and then since 10 this morning I have had no signal, I have since phoned Rain three times. Once I got dropped, no one bothered phoning me back - Then I phoned again and spoke to a lady from Indian (serej) who tried her best to help me, we spent 15minutes on the phone. She sent me an email to redo settings etc. I rep**** to the mail because it didnt work either. I phoned Rain now (3 times) and the phones are just ringing.

I pay for a service every month, but every month there are days that I am without signal. I have to load data onto other simcards/networks in order for me to work.

What is up? Is there someone who is able to help me sort out my signal problem I need this to be sorted NOW