aS
adrian S

1 reviews | Active since Dec 2013

13 Dec 2022, 14:24

rain pathetic service

terrible internet service, wait hours for signal then you contact support and go through to India who cannot help. i requested a refund last week and hear nothing back and nothing even on my profile

0
Replies (3)
Rain
Rain's reply13 Dec 2022, 14:33
Official
Hi Adrian.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain. 
aS
adrian S's update13 Dec 2022, 14:53
Reviewer Update
good day support, no I have done all of this over and over again, I have requested a refund last week Thursday nothing was changed on my profile, not even the credit note that was issued.
why is this the only platform i can get hold of Rain?
I have wasted hours of min on phone calls no-one calls back or settles the the support tickets just generic ****. you should inform all your clients that you ***gyback off other network towers, when their clients connect you get kicked off.
aS
adrian S's update13 Dec 2022, 23:42
Reviewer Update
No this was a delivery address and was supposed to be changed 3 weeks ago no wonder why nothing has changed